SHIPPING

Your order will be dispatched within 24-72 hours after you have placed your order (excluding weekends and public holidays). All our parcels will be shipped with Australia Post or Sendle, we recommend choosing signature on delivery to avoid theft. You will receive shipping confirmation via email when your order is dispatched.

CUSTOMS, DUTIES AND TAXES:

Solestompaz is not responsible for any customs taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

DAMAGES:

Solestompaz is not liable if your parcel is lost or damaged during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. You will need to save all packaging materials and damaged goods before filing a claim.

SHIPPING TIMES:

Please allow up to 5-7 business days for your order to arrive. Metropolitan areas are generally 3-5 business days and rural areas can take up to 10 business days.

SHIPPING COSTS:

SHIPPING WITHIN AUSTRALIA

Standard shipping - Authority to leave $5.00 (CAR DECAL & AIR FRESHENERS ONLY)

Standard shipping - Signature required $5.00 (CAR DECAL & AIR FRESHENERS ONLY)

Express shipping - Authority to leave $8.50 (CAR DECAL & AIR FRESHENERS ONLY)

Express shipping - Signature required $8.50 (CAR DECAL & AIR FRESHENERS ONLY)

Standard shipping - Authority to leave $15.00 (STOMPAZ & APPAREL)

Standard shipping - Signature required $15.00 (STOMPAZ & APPAREL)

Express shipping - Authority to leave $20.00 (STOMPAZ & APPAREL)

Express shipping - Signature required $20.00 (STOMPAZ & APPAREL)

INTERNATIONAL SHIPPING
International shipping costs vary. As your order maybe required to pay additional Customer and/or VAT charges upon entry into your own country so please check before purchasing. Unfortunately we may not be able to ship to every country. If we are unable to process your order we will notify you via email and refund your order in full.